Common Questions About Dead iPhone Data Recovery

Q: Can you really recover data from a dead iPhone?

A: Yes! Even if your iPhone won't turn on, we may still be able to recover data. We have a 98% success rate thanks to our specialized tools, in-house expertise, and advanced techniques for handling various types of iPhone damage, including water damage, physical damage, and logic board failures. We successfully recover data from iPhones that other companies deem unrecoverable.

Q: How long will the data recovery process take?

Our standard mail-in iPhone data recovery typically takes 3 weeks from the date we receive your device. However, we understand that sometimes you need your data back urgently. For those situations, we offer an expedited recovery service that typically takes 4 days. Please note that recovery time can vary depending on the complexity of the damage.

Q: My iPhone got wet. What should I do?

A: Act immediately! Turn off your iPhone and do not attempt to turn it back on, charge it, or dry it with a hairdryer. The sooner you get it to us, the better the chances of a successful recovery. Corrosion can quickly damage the internal components. Remove your SIM card if possible. Securely package your device and start the mail-in recovery process.

Q: I don't live in Houston. Can I still use your services?

Absolutely! We offer a nationwide mail-in data recovery service. Hundreds of people trust us with their devices every month. Simply fill out our online form, securely package your iPhone, and ship it to us. We'll keep you updated throughout the entire process.

Q: Is my data safe and secure during the mail-in process?

Absolutely. We understand the importance of data privacy. We use secure packaging and shipping methods, and our facility has strict security protocols to protect your device and data throughout the entire process. Your data is treated as confidential. You can learn more about our commitment to data security on our Privacy Policy page.

Q: How do I get started or ask additional questions?

Ready to get your data recovered? Start Your Recovery now. Have more questions? Contact Us and we'll be happy to help!